General Information         

HOURS OF OPERATION

Our customer service representatives are available Monday through Friday, 7:00 AM to 7:00 PM West.

PLEASE NOTE:

All prices in this website are subject to change without notice. Any changes made to an order after received at factory must be confirmed in writing, fax or
email. Photographs in this website may not show true color or texture of products due to printing process. Maximum Imprint Area will be used unless
otherwise specified on purchase order or noted on art work instructions.

ACKNOWLEDGEMENTS:

Orders will be acknowledged via fax.

ART CHARGES:

Art charges will be assessed according to time, difficulty and amount of materials used at $40.00 per hour. Notification will be sent if charge exceeds
$40.00. NOTE: All art work received will be maxed out to our imprint area unless otherwise specified on your art work.

ARTWORK REQUIREMENTS:

The quality of your imprint depends upon the quality of artwork supplied to us! All orders requiring artwork must be sent in as Black and White CAMERA
READY art. Artwork can be submitted via E-Mail or by Mail on disk (3.5 or CD) or Camera Ready PMT's, color separated if more than one color. Laser
copies of 1200 DPI resolution are also acceptable. We are a PC platform, however, whether you are Mac or PC based, we are able to accept your graphic
files if you meet the requirements listed. To avoid delays and art charges please supply CLEAN CAMERA READY artwork.

NOTE: OUR DELIVERY SCHEDULE MAY DEPEND ON THE QUALITY OF THE ARTWORK SUBMITTED.

Artwork can be accepted from the following programs:

1. Adobe Illustrator - CS or lower
2. Corel DRAW X4 or lower
3. Photo shop - All EPS or TIFF files (scanned or created) must be INITIALLY SCANNED from CAMERA READY artwork at   600 dpi or higher, 100% of final
size or larger.

Please Note: Vector Art (Adobe Illustrator or EPS) is preferred. It provides the best quality and allows images to be resized without loss of sharpness and
detail. If scanned images are used with artwork, they MUST be sent as a separate file scanned at 600 dpi or higher.

ADDITIONAL CHARGES:

EMBROIDERY INFORMATION:
Unless otherwise specified on product page price includes up to 7 thread colors and 5,000 stitches for bags, blankets and bathrobe, 7,000 stitches for
caps. If design exceeds the included amount of stitches we will quote before proceeding with order.

THREAD COLORS: standard Madeira thread colors. Add .35 per item for Metallic Gold & Silver, per 1,000 stitches.

TAPE CHARGE: $80.00 for all new orders. For designs exceeding the standard amount of stitches, add $35.00 per each additional 1,000 stitches to the
embroidery tape charge and .35 running charge for every additional 1,000 stitches to the price of the item. Additional stitch charges also apply to all free
tape orders.

TAPE EDIT CHARGES
1. Reduction or enlargement of customer supplied tape - $15.00. Maximum reduction or enlargement of tape is 20% of original size.
2. Up to 2 lines of straight-line type edit - $20.00. Straight line copy-stock lettering only. Up to 7,000 stitches $25.00 tape charge.

DUPLICATE TAPES/DISCS: Tape on file, $25.00 each.

ADDITIONAL THREAD COLORS: Add $1.50 per piece, per color, per location for 8th and 9th color. If a thread color change is required add $35.00 per
change.

INDIVIDUAL PERSONALIZATION: Initials - add $5.00 per bathrobe or bag to the embroidered price. Names - add $8.00 per bathrobe or bag to the
embroidered price. Note: Names and Initials not to exceed 1" height and not smaller than 1/2".

CAP
3D EMBROIDERY PRICING: In addition to the standard embroidery price please add .95 per piece up to 7,000 stitches (1 color, front panel only). For every
additional 1,000 stitches add .54 to the price of the cap. Additional stitch charges also apply to all free tape orders.

Rear & Side Embroidery: Up to 5,000 stitches and 7 thread colors, add $2.50, plus a $50.00 tape charge.


Shipping:
F.O.B. Our factory in CA. Shipping will be best possible way unless otherwise requested. Baja Sports is not responsible for delays or damages caused
during shipping. Purchaser must file all claims with the carrier at the time of delivery.

Returns:
Merchandise found to be incorrect due to Baja Sports' error, will be replaced at no cost if returned within 30 days of receipt of the merchandise. A written
authorization from Baja Sports is required prior to any returns. Merchandise not imprinted may be subject to a restocking fee.

Drop Shipments:
Multiple shipments may increase additional handling and freight charges. To expedite your order, labels supplied for each location are preferred.

Canceled Orders:
Cancellation charges will be determined by the costs that have been incurred at the time of cancellation.

Payment Terms:
Full payment in advanced include tax.

Trademarks:
Factory presumes clients are authorized to use trademarks sent for production. We assume no liability in trademark and/or copyright disputes.
The logos, insignias, designs and trademarks printed on products shown in this catalog are reproduced only to show examples of our decorating
capabilities. They are not presented for resale with these specific logos on them. They are not to be construed as product or brand name endorsements by
or for the trademark owners.
EMBROIDERING ORDERING INFORMATION
ESPANOL
PRODUCTS
SERVICES
If you don't find the item you or
web-page, please
contact-us or send a E-mail
ENGLISH